Get answers to our most frequently asked questions.

General Issues

We located in Fort Collins, Colorado.

Order Issues

Unfortunately we are unable to make any item changes to orders once the order has been placed. Alternatively, we may cancel the order if the package has not yet begun processing with our shipping department. Please note that once the package has begun processing, and a tracking number has been created, the order will NO LONGER be able to be canceled.

Returns & Refunds

We offer a 30-day limited warranty for all manufacture defective items. The warranty period will begin once the package has been delivered in correspondence to the order’s tracking history. Please contact us asap if you believe that there are defectives about the item(s) your purchased from our website. The item(s) will be no longer eligible for a refund/replacement after the warranty period.

Payment & Coupon Application

Yes, you can make the payment via your credit/debit card as PayPal Guest Checkout.

Stock & Product Issues

Popular items can be restocked within 2 weeks. However, we do not guarantee that some items will be restocked.

Contact Us

Please make sure to read the common FAQs above for the quickest answers. If you have additional questions, please feel free to contact us via email. We will respond to every email within 24 business hours after we receive them, not including weekends and holidays.

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